The Sept 25th Adirondack TechTalk event didn’t feel like a typical meetup. It happened in the heart of Saranac Lake, where autumn hits early, the Wi-Fi gets moody, and the entrepreneurs are as gritty as they are curious. People showed up because they needed something that’s rare in rural tech
community banks
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The buzz in Watkins Glen next week is not just about the fall foliage or the Seneca Lake cruise, it’s about something a little less scenic and a lot more strategic: community banks finding their AI edge. Lisa Pent, CEO and Founder of ThePentEdge.com, is stepping up to the mic
AI use cases for community banking are starting to look a lot less like Silicon Valley wishlists and a lot more like real tools solving gritty, local problems. Picture this: a small-town branch in Iowa, a desktop monitor humming behind the teller counter, the smell of fresh coffee wafting from
AI use cases for community banking are evolving fast, and they’re not all about cost-cutting or fraud flags. One of the most surprising things is how personal this new tech can feel, especially in small, high-trust markets. Picture a small-town bank in Missouri. The sun’s hitting the brick façade, the
Looking for AI use cases for community banking? You’ve come to the right place. With so much going on and technology constantly advancing it’s easy to get left behind. The real challenge is not the tech though. It’s what you don’t know you don’t know. That’s why we think it’s
Community banks should lead with AI to stay relevant, competitive, and connected in a rapidly changing financial landscape. That sentence might feel bold. But it captures a truth that’s becoming more urgent by the day. The world of finance is evolving fast. Customer expectations have shifted. Compliance demands are mounting.
The new GENIUS Act has officially been signed into law. For community banks, this is not just another news story. It is a policy turning point that has been shaped in no small part by the Independent Community Bankers of America, better known as ICBA. With the regulation of payment
Artificial intelligence in digital banking is changing how community banks show up for their customers. It’s not just about faster apps or slicker websites. It’s reshaping the heart of how banks understand people, handle risk, and build trust in a world that expects everything now. Community banks don’t always have
The Artificial Intelligence Action Plan dropped from the White House this month, and here at PentEdge, we paid close attention. It is not every day that national policy intersects directly with the technology roadmaps we help build for banks and financial institutions. This new federal push could very well reshape
Onboarding and process automation doesn’t sound thrilling at first blush. It sounds… technical. Cold. Maybe even complicated. But here’s the twist: when it’s done right, it becomes one of the most human things your bank can offer. A predictable and clear way to engage with your customers. Because for most
There has been a recent shift away from SaaS into something called “Services-as-Software” which feels way more in tune with the way we want to do business in an increasingly digital world. Community bankers have always faced unique challenges when it comes to balancing legacy systems, customer service, and the
Advanced AI banking applications are transforming how community banks in the United States operate, serve their customers, and stay competitive. From smarter fraud prevention to ultra-personalized services, artificial intelligence is no longer a futuristic idea. It is a hands-on tool that is working behind the scenes to make decisions faster,